Southwest Airlines to End Open Seating Policy in 2026
Southwest Airlines, known for its unique approach to air travel, is set to make a significant change in early 2026. The airline will no longer offer open seating, a policy that has defined its customer experience for years. Instead, it will introduce assigned seating, marking a major shift in how passengers board and choose their seats.
The decision was first announced last summer, and now the airline has shared more details about the transition. Starting on January 27, 2026, passengers will be able to select their seats when booking flights. Tickets for these reserved seats will become available for purchase on July 29, 2025.
In a statement, Southwest emphasized that the move aims to provide more flexibility and comfort for travelers. “For your comfort, we’re introducing seat options that allow you to choose the experience you prefer,” the airline said. This includes the ability to pick where you want to sit and upgrade to an Extra Legroom seat, giving customers more choices when they fly with Southwest.
Changes to Boarding Process and Fare Bundles
Alongside the new seating policy, Southwest has outlined how the boarding process will change under the new fare structure. One of the most notable adjustments is the elimination of stanchions at the gate. Instead, the airline will use a new boarding group system, ranging from Group 1 to Group 8.
Passengers who book the Choice Extra fare or those who upgrade to an Extra Legroom seat will be among the first to board, typically in Groups 1 and 2. A-List Preferred members will board no later than Group 2, while A-List members will board no later than Group 5. Rapid Rewards credit card members will also board in Group 5 unless they are given an earlier position based on seat type, fare type, or tier status.
Those who choose the Choice Preferred bundle will board in Group 5 or later, while passengers with the Basic fare bundle—formerly known as “Wanna Get Away”—will be the last to board. However, families traveling on Basic fares will have seats assigned at check-in or at the gate. Southwest has committed to doing its best to seat families together, and if space is limited, it will ensure that children 13 and younger are seated next to at least one adult in the party.
Prioritizing Premium Fares and Loyalty
According to Southwest, the goal of this transition is to maintain an efficient and orderly boarding process that aligns with assigned seating. The airline will prioritize customers into boarding groups based on seat location, starting with Extra Legroom seats in Groups 1 and 2. Premium fares and loyal customers will have access to better seat options and will board earlier in the process.
Additionally, Southwest confirmed that the companion pass remains valid. Tier Members will continue to enjoy benefits such as seat selection and checked bag allowances for both themselves and their companions on flights departing after January 27, 2026.
What’s Next?
As the transition approaches, Southwest plans to share more information about the boarding process, gate experience, and preboard policies. Passengers who are still unsure about what to expect can look forward to updates from the airline in the coming months.
This change marks a major evolution for Southwest, which has long been recognized for its open seating model. While some customers may miss the freedom of choosing their own seats, the new system promises more personalized options and a streamlined travel experience.
