Common Mistakes Travelers Make with Southwest’s New Rules
Southwest Airlines has undergone significant changes in the past year, including seat assignments, checked bag fees, and the end of cattle call boarding. These changes can be confusing for travelers who are used to the airline’s previous methods. While some criticisms of Southwest are valid, many of them stem from misunderstandings about how to navigate the new system.
1. Booking Basic if You Want or Need to Sit Together
Southwest’s new “Basic” fare class is the cheapest option, but it lacks perks like seat selection. This often results in middle seats and separated families. If you need to sit together, especially with children, avoid Basic fares unless you have a Southwest credit card that allows seat selection. The “Choice” fare class includes seat assignments and other benefits. Alternatively, you can pay extra for seat assignments on Basic fares, but this may cost as much as the Choice fare.
2. Booking Family Members on Separate Reservations
Booking family members on separate reservations can lead to missed benefits from Southwest credit cards. These cards offer perks like free checked bags and priority seating, but they only apply to the card holder and those on the same reservation. To maximize benefits, book everyone together with the card holder. If points are insufficient, consider paying cash or strategically splitting reservations.
3. Booking Basic Fares Too Far in Advance
Under the new rules, Basic fares have shorter fare credit expiration periods (6 months). Booking too far in advance can result in losing the credit if the trip is canceled. Instead, consider booking Choice fares, which offer longer expiration periods (12 months). For speculative travel, using Rapid Rewards points is a safer option as points never expire.
4. Booking Basic Fares Roundtrip Instead of One-Way
Booking roundtrips with Basic fares can be problematic if prices change. Canceling and rebooking the entire trip may not be efficient. To avoid this, book Basic fares as one-way flights. This allows for more flexibility if prices drop on one leg of the trip.
5. Booking with Cash+Points
Southwest’s Cash+Points option offers poor value compared to using points alone. Points are worth more when redeemed for rewards, and Cash+Points bookings do not earn additional points. It’s better to wait until you have enough points or pay cash.
6. Booking Seats at the Front of the Plane
Front-row seats can lead to issues with overhead bin space. If you have a larger carry-on, avoid front-row seats. Instead, choose seats in the middle or back where there is more space. Even with A-List status, it’s advisable to avoid the very front due to potential bin space issues.
7. Canceling Your Southwest Credit Card
Canceling your Southwest credit card in protest may not be the best move. These cards offer valuable perks like free checked bags and priority seating. If you plan to fly Southwest, a credit card can save money overall. Consider the value before canceling.
Final Thoughts
Southwest’s changes have made travel more complex, but understanding the new rules can help avoid common pitfalls. By making informed choices, travelers can enjoy the benefits of Southwest while navigating the new policies effectively.
