American Express has long been a go-to for travelers seeking premium services and rewards. For years, booking travel through the company required logging into a desktop browser and navigating through the Amex Travel portal. While this method worked, it often felt outdated in a world where sleek apps from airlines and hotel chains have become the norm. Fortunately, American Express has finally introduced a new, dedicated Amex Travel App, offering a mobile hub that allows card members to plan, book, and manage their trips all in one place.
The app is currently available for download on iOS devices, with an Android version expected to launch in the coming weeks. This development comes as travel loyalty programs and credit card issuers are increasingly competing to capture the attention of travelers who now expect seamless digital tools alongside traditional perks.
A single hub for booking flights, hotels, and cars
One of the most significant features of the new Amex app is its all-in-one booking functionality. Instead of switching between airline apps, hotel websites, and third-party platforms, travelers can now book flights, hotels, and car rentals through a single mobile interface. The app also includes a wish-list option, allowing users to bookmark hotels or itineraries for later reference.
This feature is especially useful for indecisive planners or those comparing destinations while waiting for time off. It helps reduce the number of open browser tabs and makes decision-making more organized. Currently, all available hotels are sourced from Amex’s Fine Hotels + Resorts and the Hotel Collection programs. No new hotel inventory has been added, and it’s important to note that the booking app is separate from the regular Amex app, which allows cardholders to check transactions and make credit card payments.
Seamless rewards bookings and benefits
A key advantage of the Amex Travel App is its integration with the company’s existing rewards system. Members can choose to pay using cash, points, or a combination of both. This flexibility allows users to compare the cost in points versus cash, making it easier to maximize their rewards.
Cardholders should also be aware of any additional perks automatically attached to certain bookings, such as complimentary breakfasts or guaranteed late checkout at Fine Hotels + Resorts properties. These extras can significantly influence the decision-making process when choosing where to stay.
Centurion lounge wait times
For frequent travelers, airport lounges are a major perk. However, long lines and overcrowded spaces have become a common frustration. The new Amex app addresses this issue by displaying real-time lounge wait times, helping travelers decide whether it’s worth heading to the lounge or joining a digital waiting list before leaving their gate area.
This update reflects the growing demand for convenience in post-pandemic travel. Airlines like Delta and Capital One have faced criticism over long lines outside their lounges, and Amex’s move aims to provide relief for loyal cardholders who have grown frustrated with these challenges.
Curated inspiration
Beyond logistics, the Amex Travel App also aims to inspire. A new inspiration feed offers destination guides, hotel spotlights, and themed itineraries curated from Amex’s network of travel partners. Instead of starting with a search bar, travelers can browse these options for hotels worth planning around or trending destinations—similar to flipping through a magazine or scrolling through social media.
A digital travel keepsake
One of the more unique features of the app is Amex Passport, a digital stamp book that allows cardholders to collect virtual stamps tied to the destinations they visit. These aren’t just simple icons; they can be personalized with highlights like memorable dinners or favorite museums. Users can save these as digital souvenirs and share them via social media or text.
While this feature may not appeal to every traveler, it offers a modern twist on paper passport stamps—an experience that is becoming less common as physical stamps fade into history. For those who regularly make international purchases through Amex, it could be a fun and meaningful addition to their travel experience.
Bailey Berg is a Colorado-based freelance travel writer and editor who covers breaking news, travel trends, air travel + transportation, sustainability, and outdoor adventure. Her work has appeared in outlets including the New York Times and National Geographic. She is a regular contributor to MathHotels.com.
